THOUGHT LENS PHILOSOPHY & vision

At the intersection of business success and human connection

People are the ONLY true asset a company possesses. The systems, processes, and technologies that drive business forward are merely tools; it's the humans behind them that create value. The care we take in developing and responding to people is our most critical responsibility. People produce the work, drive the company, and create the culture.

I believe that how we show up for each other matters profoundly. The quality of our relationships determines the quality of our organizations. When people work better together, systems work better too.

As a consultant and strategist, I serve as a guide who helps foster environments where every team member can collaborate effectively and advance the best ideas. I transform organizational challenges into human-centered solutions by bridging the gap between business systems and interpersonal dynamics.

The human aspect of our relationships and the collaboration necessary for creation is what fuels my passion. With over twenty years of experience in human resources, I've developed a unique approach that balances practical business needs with a deep understanding of human connection.

about margaret

Margaret Hinch is a seasoned Human Resources strategist with over 20 years of experience transforming workplace cultures and is a certified conflict resolution coach and mediator. Her distinctive approach combines pattern recognition across human systems with practical empathy, translating understanding into actionable strategies.

Before founding Thought Lens, Margaret served as VP of Human Resources for more than 5 years at mOcean, a leading entertainment advertising agency in Los Angeles. Prior to that, she held the position of VP of Human Resources at Ignition, a full-service advertising agency. Throughout her career, Margaret has built HR departments and practices from the ground up, implementing diversity-inclusive programs and developing cost-effective recruitment strategies.

Margaret's expertise includes:

• Human resources strategy and compliance

• Leadership development and coaching

• Organizational design and change management

• Culture development and transformation

• Crisis navigation and conflict resolution

• Team effectiveness and communication

Rather than delivering pre-packaged solutions, Margaret works collaboratively with clients to co-create approaches that fit their unique context. Her goal is always to strengthen internal capabilities, ensuring sustainable improvement long after the engagement ends.

Margaret earned her B.S. in Business Administration and Management from the University of California, Riverside.

"I believe that organizations thrive when they create space for genuine human connection. My work is about building bridges between business objectives and the people who bring them to life."